Ordering & Availability
Orders are accepted through our online store. Product availability can change quickly, particularly for seasonal or limited-release items. If something becomes unavailable after purchase, our customer team will contact you to suggest options and next steps.
Product Information
Each listing includes details supplied by the manufacturer or distributor such as ingredients and usage notes. If a listing does not answer your question, provide the product name to customer care and we will check the most recent information for you.
Support & Contact
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask lushusa Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or +1 (647) 939-4657 and keep a copy of the message you send.
Need a specific answer?
Email [email protected] or call +1 (647) 939-4657 with the details relevant to your question.